FAQS
After-Sales & Support
What certifications do your products have?
Our systems comply with CE standards, and our manufacturing follows ISO9001 quality management certification.
What is the warranty period?
Standard equipment warranty is one year. Extended service and support plans are available.
Do you provide global technical support?
Yes. We provide remote support, documentation, and technical assistance for international customers.
What is the typical delivery time?
Delivery time depends on configuration and order volume. Standard systems typically ship within a few weeks after order confirmation.
How are the machines packaged for shipping?
Small systems are packed in reinforced cartons, while larger systems are shipped in export-grade wooden crates.
